Unlocking the full potential of your account with forward2me can significantly enhance your shopping and shipping experience. This article will guide you through making the most out of your account after you register with us. Find out all about our services, courier options, and how to use our resources for the best international shopping experience.
forward2me’s parcel forwarding service has five warehouse options for customers to choose from, so you can pick the one that suits you best. As well as our original warehouse in the UK, we also have additional warehouses in Guernsey, Japan, Germany, and USA. Our Guernsey warehouse gives shoppers based internationally access to duty free prices, whilst our German warehouse opens up a whole world of shopping in mainland Europe.
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forward2me has a wide range of safe and secure payment options. These include PayPal, credit cards, debit cards, Apple Pay, and Alipay. Please note that not all options are available in all countries – if in doubt, please double check before you place your order.
Over the years, forward2me has built up relationships with the world’s best international shipping companies, allowing us to bring the very best shipping options to our customers at the best prices. We work with DHL, FedEx, GLS, UPS, and DPD. Depending on where you’re located and how quickly you need your items, we’ll provide the best priced delivery options for you to choose from.
forward2me is dedicated to providing convenient and cost-effective parcel forwarding services. To enhance your shopping experience, we offer a 30-day free storage option, allowing you to order from multiple stores and have your shipments sent to our warehouse. Additionally, our Combine & Repack service consolidates all your parcels into one single shipment, significantly reducing shipping fees and minimizing environmental impact. This service is designed to save you money while promoting sustainable practices by decreasing the carbon footprint associated with multiple deliveries.
forward2me is focused on transparency and offering the best value for your money. To ensure you receive the most competitive pricing, we provide a price match and refund guarantee. If you find the same forwarding service at a lower rate, we will match that price. This commitment reflects our dedication to providing top-quality service at the best possible value. Your satisfaction is our priority, and we are confident that our price match and refund guarantee will give you peace of mind, knowing you're getting the best deal available.
If you’re ordering from outside the EU, then you can make use of our Tax-Free Warehouse in Guernsey to save money you would usually end up paying on VAT. VAT is a tax paid to the British Government by residents of the UK, at a rate of 20%, however this tax does not apply to residents of countries outside the EU.
Usually, if you’re ordering to a UK address, retailers will be obligated to charge you this tax, however, we’ve made sure you won’t have to pay a penny if you’re ordering to a country outside the EU by setting up our tax-free warehouse to hold your goods before we ship them on to you.
When sending items by post, there is always a small chance that something could happen to them while in the hands of the courier company. While lost parcels and broken goods are relatively rare, accidents do happen, which is why we offer our protect+ guarantee.
Protect+ is an added insurance that you can purchase at the time you pay for your shipping with us, meaning we will cover the full cost of qualifying goods up to the value of £5,000, in the event that they are lost or stolen.
We highly recommend that you purchase this for your peace of mind, especially in cases where the item you are ordering is of high value.
If you’re considering purchasing something a little bit more bulky than would typically be sent via the usual courier services, don’t let that put you off! We can offer bespoke large-item shipping, and there are many examples of situations in which you can still save plenty of money by using your forward2me address
For example, appliance brands such as Miele, Neff and Whirlpool are often much cheaper when using your forward2me address to order them, even when factoring in the cost of shipping such large items.
If you’re considering purchasing a large or unusual item, please get in touch with our customer services department, who can negotiate the best prices with freight forwarding companies and work with you to ensure you get the best deal available.
If you’re a business selling items on sites such as Amazon and eBay from abroad, then the returns process can often be complicated and expensive. Amazon requires all marketplace sellers to either provide a UK address, or pay for all return shipping for customers who wish to return items.
It’s easy to see how this could get expensive pretty quickly, but luckily foward2me provide a returns handling and management system that can not only save you money, but also save you time.
We can inspect faulty items for you and email you pictures, along with RMA documentation, store returned items for you, and combine and repack them in order to save you money on shipping. We can even dispose of items for you, and we do so in an environmentally friendly way whenever possible.
Have you ever been browsing a UK website and been unable to make a purchase because you’re browsing from outside the UK? Or maybe you’ve had your payment method declined, because the site doesn’t accept non-UK or non-EU credit cards.
This can be incredibly frustrating, but we’re here to help. Using our personal shopper service, you can simply browse the websites you aren’t able to shop on, and provide us with a shopping list. Then we will take payment from you, and buy your goods on your behalf, before shipping them on to you.
We are excited to offer our customers a wealth of free resources on our website to enhance their experience and knowledge. Our blog features industry insights, helpful guides, and updates on the latest product launches, keeping you informed and ahead of the trends. In our shopping center, you can explore retailer reviews and discover what products our customers are shipping. Additionally, our Ask the Experts hub provides valuable advice on international shipping and parcel forwarding. These resources are designed to support and guide you through every step of your shopping and shipping journey.
We want to make sure you’re always up to date on the best deals available, which is why we regularly post the latest fantastic deals we find on our Facebook, Twitter, Instagram, and Pinterest accounts as well as helpful video guides on our YouTube channel! Be sure to follow us on social media to be kept up to date.
Whatever it is you want shipping, you can send it with confidence using forward2me. We are experts in shipping, with years of experience shipping everything from fashion to appliances and more. If you’re unsure about whether or not you can order something through us, we’re always happy to help and our experts will answer any questions you may have.
Sign up today to start shopping, learn more about our tax-free warehouse, or if you have any further questions, be sure to check out our FAQ.
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