Customer Reviews
Nothing is more important than the trust between us and our customers. Below you can find recent feedback from real people who have used our parcel forwarding service. We made this page in order to be transparent about what our customers are saying. We hope you find it useful!
Filters are defaulted to show Verified Reviews Only because we know these reviews are real. You can change filters to look at All Reviews but we can not be certain all these reviews are from real customers.
forward2me has no control over the feedback on this page unless it is abusive or defamatory - in which case the review platform typically removes it. Every review is shown unedited and in full.
Unverified Customer
05 July 2012
Unknown Shipment Details
Item arrived quickly and packaged well. I was very happy with the service. The only downside being that I didn't receive a reply to my mail enquiring as to whether they sign on delivery for our items when they are delivered to their office (they do). Great service though, and would use forward2me again.
Thank you for taking the time to leave your feedback - it's really important to us.<br/>We're really sorry that we missed your e-mail but just to confirm we will sign for any of your packages that arrive at your address and ensure they are secured in your account on arrival.<br/>Thanks again.<br/>Kind Regards,<br/><br/>James
Unverified Customer
04 July 2012
Unknown Shipment Details
Price was close to the one they promissed beforehand. Goods were delivered on time and in perfect condition.
Great to hear that you are happy with our services - thanks you for taking the time to leave feedback, its important to us.<br/>Kind Regards,<br/><br/>James
Unverified Customer
03 July 2012
Unknown Shipment Details
Recently I did need your service in packing and sending me clocks to my Malta Address and the service was fast and packed in a very professional way. Thanks.
Thank you for your comments - your feedback is important to us.<br/>Kind Regards,<br/><br/>Janet.
Unverified Customer
03 July 2012
Unknown Shipment Details
the services was fast, and all items were recived in very good condtion. very well packed. thanks for the service hope to use it again in the future.
Many thanks for your kind comments, your feedback is important to us.<br/>We look forward to processing future packages for you.<br/>Kind Regards,<br/><br/>Janet.
Unverified Customer
03 July 2012
Unknown Shipment Details
easy to use
definitely would use again
definitely would use again
Thanks - we look forward to receiving more parcels for you.<br/>Kind Regards,<br/><br/>Janet.
Unverified Customer
03 July 2012
Unknown Shipment Details
Awesome service, would love cheaper p&p rate.
Thanks! Contact us through the website and we're more than happy to look at other options for you.<br/>Kind Regards,<br/><br/>Janet.
Unverified Customer
02 July 2012
Unknown Shipment Details
Excellent service every time in comunication, delivery, shopping,...everything!
Many thanks for your kind comments - your feedback is important to us.<br/>Kind Regards,<br/><br/>Janet.
Unverified Customer
02 July 2012
Unknown Shipment Details
I have my goods delivered as requested. I am happy with the service!
Many thanks for taking the time to leave your feedback.<br/>We look forward to shipping future parcels for you.<br/>Kind Regards,<br/><br/>Janet.
Unverified Customer
30 June 2012
Unknown Shipment Details
I am quite an old customer and have shipped many an item through your service
Whilst I am sure that the Web based system that you have now created obviously works efficiently from your end, it feels a bit like you've lost that "personal touch"
For example, it would appear that the only shipping service that you offer now is Courier service.
Sometimes I just buy something small like a wireless mouse and a small Royal Mail package [& price} would suit me better
Steve Cachia
Whilst I am sure that the Web based system that you have now created obviously works efficiently from your end, it feels a bit like you've lost that "personal touch"
For example, it would appear that the only shipping service that you offer now is Courier service.
Sometimes I just buy something small like a wireless mouse and a small Royal Mail package [& price} would suit me better
Steve Cachia
Thank you for your comments - your feedback is important to us.<br/>The web based functionality which is developing over time is aimed at making things more efficient and easier for you our customers.<br/>We still offer the personal service through e-mail and are more than happy to accommodate any special requests for shipments/service etc.<br/>Please contact us through the website for your next shipment and we'll ensure that a note is applied to your account.<br/>Hope this all helps and we hope you will continue to use our services.<br/>Kind Regards,<br/><br/>Janet.
It appears that the personal e-mail service is still available and I must say that this has always been superb !!<br/>I thoroughly recommend this service. I am a frequent user and if you have the fortune of dealing with Mr Janet Grundy then all the more rest assured that you will get an efficient and personalised service.
Thank you :0)<br/><br/>Janet.
Unverified Customer
29 June 2012
Unknown Shipment Details
Fast and clearly communications. Very kind employees. Fast shipping. Shipping rates should be cheaper (or you can add Royal Air Mail International Signed for service) but I'm a very satisfied forward2me customer. Last month your employees solved successfully a problem about a shipping (from seller to forward2me storage). In the future do you think you add concierge service to buy directly from strores (like Tesco Extra Stores)?
Thank you for your kind comments.<br/>We do provide the personal shopper service through e-mail at the moment but will be going live with this service on the website in the next month.<br/>Please contact us through the 'contact us' tab on the website<br/>and we'll be able to process this for you.<br/>Kind Regards,<br/><br/>Janet.
Unverified Customer
29 June 2012
Unknown Shipment Details
The consignment arrived in Cyprus quickly and appears to be undamaged. I have not yet had the opportunity to connect the water heater to confirm that it is in working order, but all indications are that it is in good oredr.
Great to hear that you've received your package and are happy with our services.<br/>Have a great weekend.<br/>Kind Regards,<br/><br/>Janet.
Unverified Customer
29 June 2012
Unknown Shipment Details
Please use this I would like to express my heartfelt gratitude and appreciation for the outstanding service you have provided me in these past weeks, and especially for helping me make father’s day such a special one. You have exceeded all my expectations for efficiency, customer care and courtesy. Really keep it up!!! It is great to find a company that cares, and does the right thing. I promise you that you will have my business for a long time to come.
Many thanks for your kind comments - we will pass these on to our dedicated team.<br/>We're really pleased that your father was pleased with his gift and we look forward to assisting you in the future.<br/>Have a great weekend.<br/>Kind Regards,<br/><br/>Janet.
Unverified Customer
29 June 2012
Unknown Shipment Details
Good - no faults at all!
Thanks for taking the time to leave your kind comments.<br/><br/>We look forward to shipping future parcels to you.<br/><br/>Enjoy your weekend.<br/><br/>Michelle.
Unverified Customer
29 June 2012
Unknown Shipment Details
No problems. Vey efficient service. Your Site was picked over others within the UK due to the use of a security certificate. This gave an increased level of confidence that your Site was legitimate.
Thanks,
Paul.
Thanks,
Paul.
Many thanks for your comments and we are glad to hear that you are happy with our service.<br/><br/>We look forward to receiving and shipping future parcels for you.<br/><br/>Enjoy your weekend.<br/><br/>Michelle.
Unverified Customer
28 June 2012
Unknown Shipment Details
Easy-to-use service, very fast shipping. :-)
We're pleased to hear that you are happy with our service and thank you for taking the time to let us know.<br/><br/>Michelle.
Unverified Customer
28 June 2012
Unknown Shipment Details
Our cooperation is excellent
I wish to remain like this
Everybody does the best for the client
Thank you
I wish to remain like this
Everybody does the best for the client
Thank you
Many thanks for taking the time to leave your kind comments, we really appreciate it.<br/><br/>Michelle.
Unverified Customer
27 June 2012
Unknown Shipment Details
excellent service
Many thanks for your positive feedback. We look forward to shipping future parcels to you.<br/><br/>Michelle.
Unverified Customer
27 June 2012
Unknown Shipment Details
Everything OK and really quick.
Thanks for your kind comments - we really appreciate you taking the time to let us know what you think.<br/><br/>Michelle.
Unverified Customer
26 June 2012
Unknown Shipment Details
Perfect! Fast and easy!
Many thanks for taking the time to leave your feedback - we really appreciate our customers comments.<br/><br/>Michelle.
Unverified Customer
26 June 2012
Unknown Shipment Details
Amazing legitimate service, prompt turnaround and responses to emails. Overcomes annoying hurdles in shipping from UK to Australia in online stores. And also saved me a packet of cash.
Many thanks for your feedback - we are really pleased that you are happy with our services.<br/>We look forward to shipping future parcels for you.<br/><br/>Michelle.
Unverified Customer
25 June 2012
Unknown Shipment Details
Seriously impressed with the speed of service, and how easy it was to use. Love the option to use courier with tracking - worked well.
Thanks for taking the time to leave your feedback - it's very important to us. We look forward to shipping more parcels to you in the future.<br/><br/>Michelle.
Unverified Customer
25 June 2012
Unknown Shipment Details
swift and correct delivery ! Thx
Many thanks for your feedback. We look forward to shipping future parcels for you.<br/>Have a good weekend.<br/><br/>Michelle.
Unverified Customer
25 June 2012
Unknown Shipment Details
Easy to join. Great service. Very quick shipping item to me once it arrived at forward2me.
Would definetely recommend.
Would definetely recommend.
Thanks for your kind comments - we really appreciate your feedback.<br/>Have a good weekend!<br/><br/>Michelle.
Unverified Customer
25 June 2012
Unknown Shipment Details
Got an invoice saying the shipment arrived, payed for the shipment, shipment was here the next day! Awesome service, great people. Would recommend it to everyone!
Cheers people!
Keep up the great work!
Cheers people!
Keep up the great work!
Many thanks for your feedback - we appreciate you taking the time to tell us how you feel.<br/>Kind Regards,<br/><br/>Michelle.
Unverified Customer
23 June 2012
Unknown Shipment Details
Prompt communication , and very customer friendly !
Perhaps , if the option exsisted of not only using courier services , the cost would be a little bit on the cheaper side .
Otherwise am fully satisfied with the service !
Perhaps , if the option exsisted of not only using courier services , the cost would be a little bit on the cheaper side .
Otherwise am fully satisfied with the service !
Many thanks for your comments - we really appreciate it. For future shipments, if you contact us we can look at other options, for you.<br/>Kind regards<br/><br/>Michelle.
Unverified Customer
22 June 2012
Unknown Shipment Details
Super service, Nothinng to complaine about, i have already recomended them to others
Many thanks for your recommendations - we really appreciate it.<br/>Glad you're pleased about the service we provide.<br/>Have a great weekend.<br/>Kind Regards,<br/><br/>Michelle.
Unverified Customer
22 June 2012
Unknown Shipment Details
Excellent service; prompt help and delivery!
Thanks for taking the time to let us know that you are happy with our services - we're really pleased.<br/>Kind Regards,<br/><br/>Michelle.
Unverified Customer
22 June 2012
Unknown Shipment Details
Very efficient and superb! Package and postage excellent for break-proof. I am very satisfied.
Michael Zammit
Michael Zammit
Many thanks for your comments and for taking the time to let us know.<br/>Have a great weekend.<br/>Kind Regards,<br/><br/>Michelle.
Unverified Customer
22 June 2012
Unknown Shipment Details
great service, and allways excellent customer service, It really great to have such a service as this.
CH
CH
Thanks for your kind - we really appreciate your feedback. Have a good weekend!<br/><br/>James
Unverified Customer
22 June 2012
Unknown Shipment Details
Quick service. Forward2me told me on Friday that they have my package, I paid it right away and they sent it almost right away after I paid. I received the package on the next monday, basically within 1 working day.
Many thanks for your feedback. We're delighted you were satisfied with our service and we look forward to shipping more parcels to you in the future. Have a good weekend.<br/><br/>James
Unverified Customer
22 June 2012
Unknown Shipment Details
Worked really good, 2 bad I couldn't find witch county you are located in so I had to google it my self but other than that, very satisfied.
Thanks for your feedback and glad to hear that your very satisfied with our services. <br/>Our county would be Lancashire but please feel free to contact customer services for assistance, here at forward2me, at any time.<br/>Have a great weekend<br/><br/>Michelle.
Unverified Customer
21 June 2012
Unknown Shipment Details
Great service
Thanks for your feedback - have a great weekend.<br/>Kind Regards,<br/><br/>Janet.
Unverified Customer
21 June 2012
Unknown Shipment Details
Great Service thanks
Many thanks for your kind comments - we really appreciate your feedback.<br/><br/>James
Unverified Customer
21 June 2012
Unknown Shipment Details
I am a happy customer. Fast response, individual approach and prompt shipping are much appreciated. I even re-use the bubble wrap :) thank you!
Thanks for taking the time to leave your kind comments - it's very important to us. We look forward to shipping more parcels to you in the near future!<br/><br/>James
Unverified Customer
20 June 2012
Unknown Shipment Details
Service was very prompt. Would be good to get an idea of costing prior to ordering though
Many thanks for your feedback. Please see our pricing page www.forward2me.com/pricing<br/>or contact us and we can provide a quote.<br/>Hope this helps.<br/>Kind Regards,<br/><br/>Janet.
Unverified Customer
20 June 2012
Unknown Shipment Details
Helpful, responsive and the package arrived quickly and safely. Thanks!
We're really pleased that you're happy with our services- we appreciate your feedback.<br/>Kind Regards,<br/><br/>Janet.
Unverified Customer
20 June 2012
Unknown Shipment Details
An amazing, fast and cheap service! Many thanks from Bulgaria!
Many thanks for your feedback -we appreciate you taking the time to tell us what you think.<br/>Kind Regards,<br/><br/>Janet.
Unverified Customer
20 June 2012
Unknown Shipment Details
Forward 2 me are the most efficient couriers that I have met with. They are very quick in sending my items and also they try to help me as much as they can. I am really very proud that I have met with these people because they do everything for me to solve some sort of difficulty.So Congratulations and Keep it Up. Many thanks.
Many thanks for your kind words - we appreciate your feedback.<br/>Kind Regards,<br/><br/>Janet.
I really thank these nice people for all the work that they do for me and for all people who need their assistance. I like to shop from UK very much but not all the firms ship to my country. So now that Forward 2 me are at my assistance I make use of them and buy anything I like. Besides they are very efficient and reliable people and they do their work with great responsability. I am glad that I have met these nice people because they do not only do their work for me but to me they are my good friends. Very nice indeed, I feel proud that I came to know about you. Cogratulations and many manny thanks.
Unverified Customer
17 June 2012
Unknown Shipment Details
I was very impressed with the speed my parcel was sent from forward2me to my home address in Australia.
Thanks for taking the time to give us your feedback - we appreciate your kind comments. We're pleased to hear that your parcel got to you in good time and we look forward to forwarding more parcels for you in the future!<br/><br/>James
Unverified Customer
16 June 2012
Unknown Shipment Details
its a excelent service i wish you could use other than dhl post service the basic post international post will be cheeper a spetially on small items.
so if you can have an opption when paying post it will be more affordable .
hope you understand my query ,
thanks in addvance
eric sciberras .from malta
so if you can have an opption when paying post it will be more affordable .
hope you understand my query ,
thanks in addvance
eric sciberras .from malta
Many thanks for taking the time to respond to the review request.<br/>Please contact us if you would like to use international post for any future packages.<br/>Hope this helps.<br/>Kind Regards,<br/><br/>Janet.
Unverified Customer
15 June 2012
Unknown Shipment Details
thanks
Thanks for your positive feedback and for taking the time to reply to us! We look forward to forwarding more parcels to you soon.<br/><br/>James
Unverified Customer
15 June 2012
Unknown Shipment Details
Very fast delivery!!! Very impressed! Will use again in the future!!!
Many thanks for your kind comments - we hope to be able to forward your parcels again soon.<br/>Kind Regards,<br/><br/>Janet.
Unverified Customer
15 June 2012
Unknown Shipment Details
The service is very fast. The only thing I do not agree is the high rate of DHL service.I found it expensive.
Many thanks for your thoughts and comments - your feedback is important to us.<br/>We pride ourselves on the customer service that we provide along with the re-packaging, consolidation, efficient and fast transit times with a full tracking service.<br/>Have a great weekend and we look forward to looking after you and your shipment again soon.<br/>Kind Regards,<br/><br/>Janet.
Unverified Customer
15 June 2012
Unknown Shipment Details
Doing business with Forward2me is an absolute breeze. I have had many a package processed by them and I wouldn't use anyone else in the UK. Thank you for superb service!!!
Many thanks for your mail and kind comments.<br/>Our team appreciate your feedback.<br/>Have a great weekend.<br/>Kind Regards,<br/><br/>Janet.
Unverified Customer
14 June 2012
Unknown Shipment Details
I wanted to buy shoes on Converse.co.uk. However, after a first attempt, converse didn't accept the purchase because my visa wasn't form UK (how sick is that). The converse helpdesk was not really helpful. So I let Forward2me know about this issue. They immediately contacted Converse, and came back to me with the personal shopper solution. We went for it: they were very efficient, extremely professional and awfully nice!
The service is expensive, but totally worthy. A great team running an helpful service!
The service is expensive, but totally worthy. A great team running an helpful service!
Many thanks for your kind comments- we appreciate your feedback.<br/>Kind Regards,<br/><br/>Janet.
Unverified Customer
14 June 2012
Unknown Shipment Details
It is ok if you want to use this company for valuable expensive stuff I guess. I got charged 70 euros for a packet that was less than a kilo (clothes). Two tiny dresses and three tiny tops that they could easily be fitted in a small parcel. I was charged with the volumetric weight because they used all these layers of bubbles to wrap it so as a resault I got this huge packet. I guess this is their policy. I would not advise a friend to use this method unless it is for very important stuff.
We're really sorry that you are not completely happy with our services. We would like to improve this for you. <br/>It is not our intention to make your parcel bigger than it needs to be, in fact we pride ourselves on reducing sizes of packages to reduce the shipping costs.<br/>Please try us again and hopefully we can prove that we can get it right.<br/>Kind Regards,<br/><br/>Janet.
Unverified Customer
14 June 2012
Unknown Shipment Details
The best service I ever got from a forwarding company !
I warmly recommed this to everyone in the world ! Regards
Niels
I warmly recommed this to everyone in the world ! Regards
Niels
Many thanks for your kind comments - we look forward to looking after you and your shipment again soon.<br/>Have a great weekend<br/>Kind Regards,<br/><br/>Janet.
Unverified Customer
13 June 2012
Unknown Shipment Details
very quick forwarding of the merchandise. also good communications kept me up to date at all stages of the process.
Thanks for your kind comments - we really appreciate you taking the time to respond! We're delighted that you were happy with our service and look forward to helping you again in the future.<br/><br/>James
Unverified Customer
13 June 2012
Unknown Shipment Details
A bit expensive but a very good service.
Thanks for taking the time to leave your feedback - it is very important to us.<br/>We're offering a premium door to door tracked service to maintain the standards that our customers expect. <br/>If you have a few purchases to make we can consolidate your items and ship them altogether which will reduce your shipping costs. If you have any more questions please get in touch.<br/><br/>James
Unverified Customer
13 June 2012
Unknown Shipment Details
I am completely satisfied with your service!
Many Thanks for your kind comments - we're delighted to hear that you were happy with our service and we look forward to shipping more parcels to you in the future!<br/><br/>James