Quality = Credibility; Kyla & Joyce deliver.
I have no experience with international couriers & I made the drastic mistake of trying to ship a tiny item containing alcohol as the first material in the ingredient list, changing it to "Hazardous Material". Take your version of back and forth emails and multiply it. If you look up “pleasure to deal with” in the dictionary, you find a photo of them. Their customer service is flawless, elegant, substantial, the real deal, and their kindness and integrity are truly unicorn-like from first message. Rarely you meet a DREAM customer service agent who listens to your needs and goes above and beyond to accommodate you -- outside the limits of what is expected. They are not just on forward2me to make a profit, they care about people. Kyla & Joyce may be part of a 'Customer Experience Team' but they stand apart. And forward2me is lucky to have them working with them.