Great shipping experience to Australia
Excellent freight forwarding service for shipping delicate and heavy equipment internationally
I recently used this freight forwarding service to ship a large, delicate piece of equipment from the US to Australia. The process was smooth and professional. Here are the key reasons I highly recommend their services:
## Knowledgeable and Helpful Staff
When I first contacted them, I had many questions about the best options for shipping such a fragile and heavy item internationally. Jane, one of their freight forwarding specialists, was extremely prompt in responding to my initial inquiry. She took the time to clearly explain the various shipping methods, timelines, and costs. Jane's expertise and patience in walking me through the process was greatly appreciated.
## Secure Packing and On-Time Delivery
The item was packed extremely securely using high-quality materials. I was impressed by the care and attention to detail in the packing process. The equipment arrived in perfect condition, with no damage whatsoever. Delivery was made within the estimated timeframe, which was important for my project timeline.
## Responsive Communication
Throughout the shipping process, Jane and the team kept me updated on the status of the shipment. They were very responsive to my follow-up questions and requests for information. I always felt informed and confident that my shipment was in good hands.
Overall, I highly recommend this freight forwarding service for shipping delicate and heavy equipment internationally. The knowledgeable staff, secure packing, on-time delivery, and responsive communication made the process easy and worry-free. I will definitely use them again for any future international shipping needs.
One piece of important advice is that you should contact the team to discuss your freight forwarding requirements, and do not rely on the calculator. Also use the photographs of the unpacked shipment to verify that there is no damage and to positively identify your purchase.